Last Updated: January 2026

Zoya Line Privacy Policy – Your Data, Fully Secure

Zoya LineThe security of your personal data on is our highest priority. This privacy policy clearly outlines what data is collected, why it is collected, and how it is kept secure.

SSL Encryption No Third-Party Sales 256-bit protection GDPR Compliant
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Our Privacy Commitment
Zoya Line for all users
Your data is never sold to third parties
All transactions are processed through encrypted channels
You may request deletion of your data at any time
Regular security audits are conducted

Our Core Principles for Data Protection

How Zoya Line protects your privacy

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Encrypted storage

Zoya LineAll your data on - is stored with AES-256 encryption. Passwords are never stored in plain text — only in hashed form.

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No data sales

We never sell your personal information to advertisers or third parties. Your data is used solely to improve our services.

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Regular Security Audits

A full system audit is conducted by an independent cybersecurity team every three months to ensure there are no vulnerabilities.

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Your Controls

You can view, correct, or request deletion of your information at any time. These rights apply to all users.

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Cookie Transparency

We only use essential and functional cookies. Your consent is obtained for tracking cookies, and you always have the option to decline.

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Direct Contact

For any privacy-related questions or concerns, contact our dedicated Privacy Team directly. We'll respond within 48 hours.

📋About this Privacy Policy

This Privacy Policy Zoya LineApplies to users of the - website and mobile application. Zoya Line We believe your personal data belongs to you, and we honour that trust.

This policy explains what information we collect, why we collect it, how long we keep it, and what your rights are. It has been drafted in accordance with the laws of Bangladesh and international data protection standards.

Zoya LineBy using the platform, you agree to this Privacy Policy. If you object to any of its terms, please stop using the platform and contact our support team.

📥What Information We Collect

Zoya Line Three types of data are collected — what you provide directly, what is generated through your usage, and what is collected automatically through technology.

Information you provide directly:

  • Full Name & Date of Birth
  • Mobile number (linked to Mobile Pay/Nagad/Rocket)
  • National ID information (for KYC verification)
  • Address & Email (where applicable)
  • What you submit in support chat

Automatically Collected Information:

  • IP address & device information
  • Browser type and operating system
  • Time spent on each page (session data)
  • Bet history & transaction logs
  • Login time & location (approximate)
Data Type Reason for collection Retention Period
Identity information (name, NID) KYC verification & legal obligations 5 years after account closure
Mobile Number Transaction & security verification While Account Is Active
Bet & Transaction History Dispute Resolution & Audit Up to 7 years
Session & IP Data Fraud Prevention 90 Days
Cookie data Experience Enhancement 30 days (session cookie)

⚙️How Your Information Is Used

Zoya Line Your information is used only for the purposes listed below. Your explicit consent will be obtained before using it for anything else.

  • Account management: Registration, login, password recovery, and identity verification
  • Financial Transactions: Processing deposits, sending withdrawals, and preventing fraud
  • Customer support: Resolving your complaints and issues
  • Security: Detecting Unusual Activity & Account Protection
  • Legal Obligations: Sharing information when required by tax authorities or a court order
  • Service improvement: Analytics to improve your platform experience
  • Marketing (Subject to Consent): SMS notifications about new offers or promotions
Please note: If you no longer wish to receive marketing SMS, you can opt out at any time through your account settings or by contacting support. Please note that transactional and urgent notifications cannot be disabled.

🤝Who your data is shared with

Zoya Line Your data is never sold to advertisers or unrelated third parties. However, limited information may be shared in specific circumstances:

  • Payment Processors: Mobile Pay, Nagad, Rocket – only the information required to complete transactions
  • Identity Verification Services: Authorized provider for NID verification in the KYC process
  • Legal Authority: By order of a court or investigative authority under Bangladeshi law
  • Fraud prevention agency: For industry-standard blacklist verification

Strict non-disclosure agreements (NDAs) are in place with all these partners. They are not permitted to use your data beyond what we have authorized.

🍪Cookies & Tracking Technologies

Zoya Line Uses the following types of cookies:

  • Essential Cookies: Maintaining login sessions and security tokens — the site cannot function without these
  • Functional Cookies: Remembering your preferred language and settings
  • Analytics Cookies: To understand which pages are used most — consent required

You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

✋Your Rights

Zoya LineYou have clear rights over your data on . These are detailed below:

  • Right to Access: You can request to know what information we hold about you
  • Right to Rectification: You can request corrections if any of your information is inaccurate
  • Right to Erasure: You can request deletion of your data after account closure (beyond legal retention obligations)
  • Right to Restrict Processing: You can request that your data not be used for specific purposes
  • Right to Portability: You can download your data in CSV or JSON format
  • Right to Object: You may object to marketing communications or profiling at any time

To exercise these rights, Help Center Contact us or directly privacy@zoyaline.comto email us. We are obligated to respond within 30 days.

🛡️Data security measures

Zoya Line Industry-standard technology is used to keep your data secure. Our security framework includes:

  • TLS 1.3 protocol for all data transfers
  • AES-256 database encryption
  • Two-factor authentication (2FA) support
  • 24/7 system monitoring and intrusion detection
  • Independent security audit every three months
  • Staff data protection training (annual)

In the event of a data breach, we will notify affected users within 72 hours and take all necessary steps to address it.

Use a strong password and never share your login credentials with anyone to keep your account secure.

👶Minor Protection

Zoya Line We do not collect or process data from minors (under 18). Our services are intended for adults only.

If we become aware that we hold data belonging to a minor, that data will be deleted immediately and the account will be closed.

If you are aware that a minor is using this platform, please Help Center let us know.

🔄Policy Updates & Contact

Zoya Line This privacy policy may be updated at any time. For significant changes, you will be notified in advance via SMS to your registered mobile number and through app notifications.

Continued use of the platform after any policy changes means you have accepted the updated policy. We encourage you to check this page from time to time.

Contact the Privacy Team:

  • 📧 Email: privacy@zoyaline.com
  • 📧 General Support: support@zoyaline.com
  • 💬 Live Chat: Available 24/7 from the Help Center
This Privacy Policy is written in Bengali and applies to users in Bangladesh. In the event of any linguistic discrepancy, the Bengali version shall prevail.
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Play with complete peace of mind on Zoya Line

Your data is secure and your transactions are safe. Join today and enjoy Bangladesh's most trusted betting platform with complete peace of mind.

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