From opening an account to withdrawing funds — we're always ready to help with whatever you need.
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The Zoya Line support team is always here for you
For the fastest resolution, use Live Chat. Average response time is just 2 minutes.
For detailed issues, send us an email. You can attach screenshots or documents as needed.
Get support directly within the zoya line app. When you're logged in, your account is verified automatically.
Opening and managing a Zoya Line account is straightforward, though you may occasionally run into minor issues. Below are answers to the most frequently asked questions.
Via all popular mobile banking methods in Bangladesh Zoya LineDeposits and withdrawals are available. Most transactions are completed within minutes. If you experience a delay, check the solutions below.
It's completely normal to have questions about betting, especially if you're new. Zoya LineBetting on is simple and transparent. How odds work, how bets are cancelled, how to place live bets – everything is explained in detail below.
Bonus terms are a common source of confusion. Below you'll find detailed answers on wagering requirements, how to withdraw bonus funds, and what happens if a bonus is cancelled.
The Zoya Line mobile app is available on both Android and iOS. If you're having trouble installing or using the app, check the solutions below.
Your Account & Fund Security Zoya Lineis our top priority. If you notice any suspicious activity, let us know immediately.
Betting is for entertainment, not addiction. zoya line believes everyone can enjoy betting responsibly. If you feel like you're losing control of your gambling, use the options below.
Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one takes 7 days.
You can temporarily suspend your account for anywhere between 24 hours and 6 weeks. You will not be able to log in during this period.
You can close your account for anywhere from 6 months to permanently. Contact support and it will take effect within 24 hours.
Most technical issues on the website or app can be fixed with a few simple steps.
New to Zoya Line? Follow these steps to get started
Click the "Register" button above and fill in the form with your mobile number, name, and password.
Verify your number using the 6-digit OTP sent to your mobile. If the code doesn't arrive, wait 60 seconds and tap Resend.
Enter your full name, date of birth, and address accurately. Complete full verification later by uploading your NID.
Deposit a minimum of ৳500 via Mobile Pay or Nagad and receive a 100% welcome bonus.
Pick your favourite sport or match and start placing bets. Good luck!
Deposit & Withdrawal Limits at a Glance
| Method | Minimum Deposit | Minimum Withdrawal | Time |
|---|---|---|---|
| Mobile Pay | ৳500 | ৳500 | ~15 minutes |
| Nagad | ৳500 | ৳500 | ~15 minutes |
| Rocket | ৳500 | ৳500 | ~30 minutes |
| Bank | ৳1,000 | ৳1,000 | 1–2 days |
| USDT | $10 | $10 | ~30 minutes |
Withdrawal times are for NID-verified accounts. Unverified accounts may take an additional 1–2 hours.
Getting help on many betting sites can be a frustrating experience – English-only support, long wait times, and unanswered emails are all too common. Zoya Line- is a completely different experience. Support is fully in Bangla, and the team is well-versed in the local Bangladesh environment.
Whether you're having trouble sending money via Mobile Pay or running into issues with the Nagad app, the support team understands these problems firsthand and can provide effective solutions. That's a key difference from many other platforms.
Our help center is updated regularly with new content. Whenever a new feature launches or a rule changes, the help center is updated right away. So if you're unsure about something, come check here first.
Zoya LineAnother thing worth noting about -'s support system is the follow-up notifications after you report an issue. You won't need to keep checking in — once your issue is resolved, you'll be notified automatically. This transparency is one of the reasons so many users appreciate the platform.
If you're brand new, the best thing to do is browse through the sections of this help center first — most of your questions will be answered right here. For specific issues, reach out via live chat. Support is active in the evenings and overnight too, because zoya line believes someone should always be there when you need help.
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